Why you need to switch to Google Analytics 4 ASAP

Are you ready to say goodbye to Universal Analytics? As of July 1, 2023, the legacy versions of Google Analytics will no longer work. If you don’t upgrade to Google Analytics 4 by this deadline, you will no longer be able to view marketing data for your website. 

Upgrading to Google Analytics 4 is essential for businesses that want to stay competitive in today’s digital landscape. If you’re not sure where to start, CBC can help you build a migration plan and take advantage of GA4’s new features for better insights into increasingly complex customer journeys. 

Don’t wait until it’s too late – make a plan today to get ready for GA4!

Why Upgrading to GA4 Matters

As we’ve previously written about on our blog, Google Analytics 4 represents a major upgrade in marketing analytics technology. The infrastructure has been totally redesigned to be more user-friendly, while preserving the core functionalities of measurement and reporting.

Switching to Google Analytics 4 provides several advantages, including:

Cross-device tracking: GA4 enables you to track user behavior across multiple devices and platforms, including mobile apps, websites, and web apps. This means that you can get a more complete picture of the customer journey without double-counting users.

Machine learning-powered insights: GA4 uses machine learning algorithms to provide you with valuable insights into user behavior, allowing you to identify trends, patterns, and opportunities for growth. Features like anomaly detection and data-driven attribution models give you new ways to discover actionable insights from your data. 

Anomaly detection is available in free form exploration reports with line chart visualizations. This feature uses machine learning to help you identify outliers in your data.

Anomaly detection in a GA4 free form exploration report

Anomaly detection in a GA4 free form exploration report.

Data-driven attribution models are available in the Advertising section of GA4, allowing you to determine which channels drive the most conversions and what touchpoints customers take to convert. An improvement on the conversion modeling offered in Universal Analytics, the Conversion Paths report even allows you to break down early vs. mid vs. late touchpoints.

Conversion paths in GA4 using cross-channel data-driven attribution models

Conversion paths in GA4 using cross-channel data-driven attribution models.

Event-based tracking: GA4 uses an event-based data model (compared to UA’s session-based model) to track user interactions with your website or app, making it easier to understand how users engage with your content.

Improved data privacy: GA4 includes features to help you comply with data privacy regulations, such as the European Union’s General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA). With the impending demise of third-party cookies and societal pressure for more user privacy, Google Analytics 4 will help you continue to measure conversions without directly identifying users.

By upgrading to Google Analytics 4, you can gain a deeper understanding of user behavior, improve your digital marketing campaigns’ performance, and comply with data privacy regulations.

How to Make the Switch

Time is ticking, so the first step is to set up a Google Analytics 4 property ASAP. 

GA4 Setup Assistant is available in the Admin section of existing Universal Analytics properties

GA4 Setup Assistant is available in the Admin section of existing Universal Analytics properties.

If you have an existing Universal Analytics account, you can use the ​​GA4 Setup Assistant wizard to set up a new GA4 property in the Admin section of Google Analytics. From there, you will need to configure all of GA4’s settings and features to ensure that your account is working properly and collecting the data that you need.

Configuration in Google Analytics 4 Setup Assistant

You can configure data collection, property settings, and more in the Google Analytics 4 Setup Assistant.

You can configure data collection, property settings, and more in the Google Analytics 4 Setup Assistant.

A word of warning: you may see Google offering to “auto-migrate” any accounts that lack a GA4 property. While this may be tempting, Universal Analytics and GA4 are built on fundamentally different models. Customizations and adaptations will be required to ensure you are still collecting the right data for your business needs. Only someone who is familiar with your business can ensure that your KPIs and goals are being measured as they should.

We recommend that you start collecting data in Google Analytics 4 immediately and keep both accounts running concurrently during the transition period. This will ensure that you don’t lose any data during the migration process. Having access to your existing Universal Analytics account will help you ensure that crucial business KPIs tracked in UA are also recorded in GA4 and troubleshoot any discrepancies that may arise.

If you need a hand with the migration process, we’re here to help! Our team of experts can help you get ready for GA4 by the July 1st deadline and continue to stay up-to-date on the latest features as GA4 continues to evolve.

Everything you need to know about SEO and public relations

At first glance, search engine optimization (SEO) and public relations (PR) might seem like they are on opposite sides of the marketing spectrum. One is highly technical, the other reliant on soft skills like storytelling and relationship building. 

However, the savvy marketer knows that PR and SEO overlap in a few key ways. Used together, they are a match made in heaven for integrated, results-driven marketing campaigns.

How are SEO and PR related?

1. Links

The first intersection between SEO and public relations is link-building. 

In the world of SEO, increasing the volume and quality of backlinks to your website is an important factor for getting your site to rank higher in Google. 

Most PR tactics (press releases, byline articles, pitching for earned coverage, etc.) will naturally increase the volume of authoritative links to your website, which is the largest factor that impacts your domain authority score

If other relevant, high-authority sites in your niche are linking to your site, the more relevant and credible your content appears to both readers and to search engines.

2. Content

The second major area of overlap between PR and SEO is that both require top-notch content. 

Media won’t cover your brand or product without a compelling story that their audience will care about. Google won’t rank your page unless you have high-quality, helpful content that satisfies what a search user is looking for. 

SEO and PR both require you to answer the question: “what is best for my audience?” Ditch the self-serving content and focus on sharing something that will be truly useful and interesting for the end user.

3. User Journey

Search engines themselves are the third connector between SEO and PR. 

SEO inherently revolves around providing the best experience for a user at the moment of search. 

But search is critical for PR too: you want users to remember your brand and take action. That action may not happen immediately after reading an article. It’s human nature – people are busy and easily distracted. 

Yet if you truly make an impression on someone, they will remember and actively seek you out when they’re ready. With more than 8.5 billion Google searches occurring every day (Internet Live Stats, 2022), it’s not a stretch to assume that the interested reader will try to find you via Google.

The user’s journey may begin with exposure via PR, but the measurement of public relation’s impact relies on organic search.

PR Links vs. SEO Links

Links are common ground between PR & SEO, but it’s important to note that not every PR link will necessarily work towards SEO goals. 

Paid PR tactics give you the most control over links, but with earned PR coverage, you have limited say over which links, if any, may be included in the final piece.

Backlinks in Feature Stories

If your PR agency secures you a feature story, congratulations! Feature stories are a major win from both a PR perspective and an SEO perspective. The prominent placement of your brand and inclusion of your key messages make for a memorable story. 

Example of a feature story with a backlink to the client's site

Example of a feature story secured by CBC for client Lifeway. The story includes a backlink to Lifeway’s website.

On the SEO side of things, a feature story will almost certainly include a backlink to your website. You may even have some control over the specific page that the writer links to. 

The default option for PR links in features is typically your homepage, but it may be even better for readers if they can go straight to a landing page where they can explore the article’s topic more deeply. 

PR Landing Pages

Why does linking to a landing page matter? 

The SEO benefit is that this page will get a boost from the authoritative, relevant backlink, thereby helping your brand to be better known for that topic. 

From a user experience perspective, an educational landing page gives you the chance to “romance” a reader, reinforcing the key brand messages that you want to convey… without turning people off by immediately asking them to “buy now” on a product page.

Product Round-Ups

Feature stories, unfortunately, are not the norm for earned media coverage. More often, you can expect to see your brand mentioned in the context of a broader article, list, or product round-up. In these cases, links may not be guaranteed.

Product round-ups in particular are trending towards exclusively using affiliate links, especially to e-commerce sites like Amazon. 

A link to your Amazon product page is good UX for the consumer (who doesn’t love the speed & convenience of Amazon?), and may even help you drive more sales. But don’t expect to see any lift in SEO rankings for your website if the backlinks aren’t for your domain.

Product roundup coverage with a link to Amazon

Example of earned press coverage featuring CBC client MegaFood in a product roundup. The article includes links to Amazon and iHerb to purchase the product.

Do Press Releases Work for SEO?

Pitching & earned coverage are important PR tactics, but certainly not the only ones in the public relations arsenal. Press releases are another common tactic, with their own set of implications for SEO.

Press releases can help you control Google results for your company – but only to an extent. A press release can often earn the top spot in Google’s results, especially on the News tab, since Google will view it as highly relevant, timely news. 

Google always tries to display the best result to a user based on their intent. If a user is searching for a company or CEO, the user will want to see the most relevant & timely news, no matter whether it’s a press release directly from the company or a story from a media outlet.

If you want to use press releases to gain SEO rankings in the main tab of Google, however, the topics will need to meet a narrow set of criteria.

Venn diagram showing that SEO-driven press release topics must have high search demand and be newsworthy.

For a press release to stand a chance of driving traffic through SEO, the topic needs to be both newsworthy and have search demand.

1) There needs to be search demand for the topic. If nobody is actively searching for this topic, your press release won’t get the visibility you’re hoping for.

2) It should be a timely, newsworthy topic that can outrank evergreen content as the “best result” for the term. Tapping into a national day or movement (ie. World Environment Day or gift guides around the holiday season) can be effective, but even so, make sure that your brand is truly adding something new to the conversation. 

Consider these litmus tests: would you be able to successfully pitch this topic to the media? And would this content be valuable to someone Googling the topic? If so, then you’ve found a good idea for an SEO-optimized press release.

In our experience, the average press release does not typically meet these criteria. Most press releases are announcements of company news that, at best, will rank for the company’s name, but not for more general search topics.

So are press releases worth it?

Press releases give you total control over brand mentions and links back to your website. Increasing the volume of mentions of a company/website on the internet does send a signal to Google that the site is important, which can impact the company’s domain authority and SEO rankings. 

But ultimately, most of the value of a press release lies in the classic PR use case: well-written, interesting stories get picked up by outlets, thereby earning more exposure.

Measuring the Full Extent of PR’s SEO Impact

Links and domain authority are not the be-all and end-all for PR and SEO.

The full extent of PR’s impact on SEO lies in its ability to raise awareness of your brand among your target audience, regardless of whether they consume this content on your website, in your press release, or on a media outlet’s site.  

When today’s digital-native consumers want to find an answer to a question, they turn to Google to find the answer. 

Earned press coverage puts your brand at the top of organic search results.

Being featured in articles from credible, high-authority outlets allows you to rank for relevant, high-volume keywords that your own website may not even be able to compete for, since searchers prefer unbiased sources.

For example, if you are in the market for a prenatal vitamin, you probably want to read recommendations from an expert to help you make an informed decision. Google is going to prioritize these types of articles over commercial websites in order to be helpful to the searcher.

This is where public relations comes in: strategic media outreach helps secure mentions of your brand in the high-authority outlets that rank highly in Google.

The result? Your product/brand is now in the competitive set for an audience with high purchase intent. 

With this approach, PR is single-handedly delivering value. Your SEO team didn’t need to lift a finger. And whether or not the article includes a backlink to your site, you’re already in front of the right audience, with the right message, at the right time.

Example of earned press coverage that ranks as the top Google search result.

Example of earned coverage for CBC client MegaFood, which ranks highly for the relevant keyword “best prenatal vitamins.” The #1 Google search result is a story from Healthline that featured the client’s product due to pitching efforts from CBC.

SEO Best Practices for Public Relations

Not all content is destined for use in both SEO and public relations, but the two disciplines should complement each other.

By following these few basic principles, you can build a PR program that supports SEO efforts and drives measurable value:

  1. Include links to your site when possible & relevant.
  2. Focus on high-quality storytelling that provides value for your audience.
  3. Give preference to topics with high search demand AND a timely, newsworthy angle.
  4. Target relevant, authoritative outlets, especially if their websites rank highly in search.

At CBC, we deliver more than just coverage; we drive measurable business results through data-driven PR programs. Give us a call to learn more about our digitally-integrated, outcomes-focused approach to PR.

About the Author

Megan Paradis is the Manager of Marketing Analytics at Cercone Brown Company, where she works at the intersection of data and strategy to uncover insights that fuel campaigns.

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