Tag Archive for: public relations

Advertising and PR agencies have been forced through some serious changes in recent years.  Some have transitioned better than others. One thing that hasn’t changed much is the tendency for creative agencies to work the heck out of staff. Nights, weekends and long hours are the norm, especially when the all important pitch or client presentation is around the corner.

But in an industry that relies on creative, nimble minds to succeed, does it make sense to beat our folks’ grey matter to a mushy pulp? (In case you’re too brain dead to answer, I’ll jump in here… Absolutely not.)

Cercone Brown CBC PR Advertising Agency Boston New York

Something’s Gotta Give: Ad & PR Agencies Need to Give People Time & Space

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The CerconeBrown & Co. Green House is now underway in one of the nation’s only mutli-family net-zero homes out in Boulder, Colo.

In this one-of-a-kind experiential marketing program, the nation’s top editors are immersed into the most eco-friendly services, products and technology around to gain deep insight on Smart Living, a sensible lifestyle that helps save money and decrease a person’s negative impact on the environment. Some of the most planet-friendly and eco-conscious brands — from Ford to 3M to LG to Tupperware — are combining forces at this distinctive media relations event to revamp press members’ views on sustainability and how they will report to their millions of readers and viewers.

As you might expect, this feat doesn’t come without its fair share of good old-fashioned hard work. The Boston PR Agency crew has been working nearly 20-hour days (wow!) behind the scenes to transform a house surpassing LEED-Platinum certification into a platform for sustainable living. And through undying effort and lots of sweat (but thankfully no blood or tears), the CBC team has hit the ground running — and pretty fast to say the least.

To give you an idea of the kind of energy needed to pull off such an exhilarating event, here’s an inside look at the personal work journal of the CBC crew on site in Boulder:

6:30 a.m. – The day starts bright and early with the team opening the 300th (that’s an understatement) box of Tupperware product to stock the pantry.

7:30 – It’s time to change over the 25th load of laundry (talk about a workout!) in an amazing LG energy-efficient washer and dryer with the new Sweet Sleep organic bedding.

Not too sure how this happened, but cardboard somehow manages to get into the washer machine, and explodes everywhere.  It looks like the Terminator got a little too carried away in a paper factory. Luckily CBC had an LG energy efficient vacuum to save the day and clean up the Terminator’s mess.

Finally, the sheets come out of the wash looking more wrinkled than a shar pei puppy.  Just their luck, there’s no iron in sight.

8:30 – The ever-resourceful CBC team puts their heads together, and calls in a cleaning crew that comes through and goes to town!

8:30 – 10:30 -The architect, realtors, developers, owner, sponsors, mattress delivery crew, contractor, Ford team, 3M sponsors and CBC Green House team are all in and out of the house preparing for the open house to kick off at 11 a.m. (panic mode handled with grace and poise).

11:00 – CBS channel 4 arrives. An interview with the developer and architect commences.

Noon – Super interns Max and Chase head out on a Target run. CBC then meets with the Boulder film crew to do some creative collaborating and document the next three weeks.

1:00 p.m. – No time to rest!  The CBC crew begins drafting the sponsor and editor materials.

3:00 – A Tupperware representative arrives, and more merchandising continues.

4:30 midnight – CBC continues to set up the house and merch, merch, merch (this stands for merchandising).

This is just a morsel of the effort that goes into creating such an amazing event…stay tuned for more of the CBC Green House frenzy!

Agency’s Earth Day Campaign for Nalgene Highlights Nation’s Least Wasteful Cities; Urges Environmental Responsibility Across U.S.

Boston, Mass. (May 7, 2010) – Advertising and PR agency Cercone Brown & Co. (CBC) was recently bestowed one of the PR industry’s top honors: a 2010 Bulldog Award for “Best Green Campaign.”

Recognized from a total pool of 800 submissions, the Boston PR agency earned a Silver award for its “America’s Least Wasteful Cities” program, developed for reusable bottle icon Nalgene.  The program combined social media, online marketing and traditional media relations to reach millions across America.  The Twitter campaign alone reached more than one million prospects.

“Many ‘experts’ will have you believe that social media alone is the silver bullet for PR campaigns today.  But it’s really the combination of traditional media relations and social media marketing that makes the online universe come alive,” said Cercone Brown & Co. partner Len Cercone.  “Creating content that people want to share is the key, whether that be from journalist to reader or person to person.”

Launched in April, the news was featured on the home page of USA Today, AOL, numerous green and news blogs and scores of TV stations, newspapers and magazines nationwide.  Each piece of coverage fueled sharing on Facebook, Twitter, Digg and other social sites, as well as through the campaign site itself.  As a result, the news reached more than 4 million people within one month.

“Thanks to our partnership with CBC, Nalgene continues to think beyond the bottle,” said Tiffany Teaford, product manager/product development lead ,Nalgene-Outdoor. “The award-winning Least Wasteful Cities campaign reflects Nalgene’s broader mission of empowering people to create change, once choice at a time.”

The Campaign: America’s Least Wasteful Cities

During a time when many Americans sought to make environmentally friendly decisions in their lives, the “America’s Least Wasteful Cities” campaign identified wasteful behaviors in everyday actions.

As the focal point of the campaign, Cercone Brown & Co. designed an online research survey, polling 3,750 participants in the largest 25 cities (based on DMA) on waste-focused habits – from recycling, to using public transportation, to shutting off lights. When the results were tallied, San Francisco earned the title of America’s Least Wasteful City, while Atlanta ranked last.

With the news launched just prior to Earth Day, Boston PR agency Cercone Brown & Co. leveraged traditional public relations tactics along with social media tools, including Twitter and Facebook, to spread the word directly to consumers and online press alike.

In addition, the PR agency deployed a content-filled online microsite, which educated millions of Americans on their own wasteful behaviors, while providing an intimate setting for consumers to interact with the Nalgene brand.

Visitors were invited to purchase a special Nalgene bottle designed by Cercone Brown & Co., with a portion of the proceeds going to the Surfrider Foundation, an environmental organization dedicated to protecting the world’s waves and beaches.

The prestigious 2010 Bulldog Award for the “America’s Least Wasteful Cities” campaign underscores Cercone Brown & Co.’s commitment to developing campaigns yielding socially responsible outcomes.

“As an action-oriented advertising and PR agency, we feel a tremendous amount of accountability toward our clients, the general public and the environment around us,” said Caroline Budney, director of corporate social responsibility at Boston PR agency Cercone Brown & Co. “With the ‘America’s Least Wasteful Cities’ campaign, we encourage the general public to make environmentally-responsible decisions by highlighting the impact simple, everyday actions can make.”

In addition to developing campaigns for individual clients, PR agency Cercone Brown & Co. is renowned for its annual Green House event, where the nation’s top “green” editors are immersed in the latest practical and planet-friendly products, services and technologies. This year’s experiential marketing event will take place in Boulder, Colo. in August. For more information on getting involved, visit the Green House website at http://www.cbcgreenhouse.com/.

About Cercone Brown & Co.

Located in Boston, Massachusetts, Cercone Brown & Co. (CBC) provides branding, advertising, public relations and promotions services to companies in a range of industries. Founded in 2001, the company has worked with leading brands that include adidas, GMAC Insurance, Hasbro, Nantucket Nectars, Orvis, Cognos, Sperry Top-Sider, K2, The Timberland Company, Vibram and ZOOTS. For more information, visit www.cerconebrown.com, join the Cercone Brown Facebook page and follow Cercone Brown on Twitter.

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Public relations news: With the first Cercone Brown Winter House 2010 session just hours away, brands keep signing on.  Pepperidge Farm is the latest in what is considered to be a great group…perhaps further evidence that the economy is thawing.

Our PR pros on site have some great plans for the New York media set arriving to Park City today.  Over the next two weeks, they’ll eat, drink, ski, ride, hike…you name it.  All while experiencing the best new products of 2010.  As far as public relations programs go, this remains to be one of the most effective…mainly because it gives journalists a chance to look, touch and use the products without being harassed by pushy public relations agencies (yeah, I know we can be pushy too…just not now!)

Even last year when all marketing was at a stand still, both the Cercone Brown Winter House and Summer House was jammed packed with name brands and big time publications (online and off), as well as morning shows and networks.

Our PR staff onsite will keep things posted as things get rolling in Park City.

Boston Advertising & PR Firm One as Six “Honorable Mentions from 800 Submissions for “America’s Least Wasteful Cities” Campaign for Bottle-Maker Nalgene

Blending social media marketing, interactive design, and press relations has become a hallmark of Boston advertising and PR firm Cercone Brown & Co., helping brands such as GMAC Insurance, adidas, Quiksilver and others build campaigns that drive awareness, sales leads and ROI.

On October 21st, the firm was honored for Best Online Campaign for 2009 for the prestigious Platinum PR Awards for its “America’s Least Wasteful Cities” work for reusable bottle icon Nalgene. Cercone Brown & Co. was among the top eight companies with the Best Online Campaign out of a total pool of 800 submissions.

With thrift and conservation on the minds of many Americans, the campaign put the spotlight on wasteful behavior in our nation’s top cities. “The Nalgene Least Wasteful City Study” ranked 23 waste-focused habits of urban Americans, from recycling, to using public transportation, to shutting off lights. When the results were tallied, San Francisco earned the title of America’s Least Wasteful City, while Atlanta ranked last.

Launched just prior to Earth Day, the program leveraged social media networks including Twitter and Facebook as primary channels.

“From a simple strategy of creating usable, compelling content, the effort quickly caught fire and extended beyond our hopes,” said Caroline Budney, director, social responsibility, Cercone Brown & Co.  “Almost immediately the ‘Net reacted with Twitter the clear epicenter of activity, as our frequent tweets were fueled by the tweets of columnists and bloggers.”

In total, the campaign reached more than 1 million on Twitter alone, and was extended by numerous television and print new stories. The campaign allowed Nalgene to strengthen its online community, adding fans to Facebook and followers to Twitter, making direct conversations with important alpha consumers easier and stronger.

The Platinum PR Awards

Del Monte Foods, GE, Time Warner Cable and American Express are among the organizations competing for honors in the 2009 Platinum PR Awards. Presented by PR News, the leading information resource among communicators, this highly competitive program honors the best PR campaigns and initiatives of the year.

The finalists in this year’s awards program included corporations, nonprofits and agencies large and small. The award winners were announced at an October 21, 2009 awards luncheon at the Grand Hyatt in New York City and in PR News’ Platinum PR Awards special issue in October.

The awards were judged by a blue-chip panel that includes PR executives from corporations, agencies, nonprofits and associations, and leading educators and industry consultants.

“It is remarkable how far the PR discipline has come in the past few years in terms of impacting an organization’s bottom line and reputation,” says Diane Schwartz, vice president and group publisher of PR News. “This year’s finalists in the Platinum PR Awards reinforce how powerful public relations is in moving the needle.”

PR News’ Oct. 26 Platinum PR Issue profiles the top PR campaigns of the year and will serve as a users guide to PR departments of all sizes and missions. Coverage will include profiles of the top innovative campaigns, the smartest communications initiatives and the people behind them.

Cercone Brown & Co. Launches the First Annual Green House Marketing Program To Bring Awareness to Sustainable Living

When it comes to constructing or converting a home for “green living”, the common perception is that it’s expensive, inconvenient, and only for those who can afford the luxury of being eco-friendly.

However, one Boston PR agency, Cercone Brown & Co., aims to debunk these green stereotypes through a new program, the Green House. This May, just outside Burlington, Vt., Cercone Brown & Co. will immerse a Who’s Who of traditional and interactive press into a completely green-living environment.

The Green House is entirely eco-friendly, from energy efficiency and independence to the smallest details in its furnishings, fabrics and food. However, guests living this completely sustainable lifestyle will find the experience — from accommodations to travel to entertainment — not only affordable, but unexpectedly comfortable and convenient.

“The purpose of the Green House isn’t to try to convert folks to completely green living, but rather demonstrate that there are many often ingenious products and approaches that can make a big difference in the health of the planet and your finances,” said Emily McCavanagh, new business director, Cercone Brown & Co.

The House is expected to host 20 top consumer, green and business editors.  While there, editors won’t just look, they’ll be encouraged to touch, taste and test brands in a living laboratory of the latest ecologically inspired products.  Activities will include test-driving the new Honda Insight hybrid, taste-testing Green Mountain Coffee, and jogging in New Balance’s latest Earth-friendly shoes. Editors will also give back to their home-away-from-home by participating in a community service garden project to aid local families in need.

While PR teams from each company are encouraged to attend, the Green House honors a strict “no pitch” zone, instead endorsing genuine interactions with editors. This system ensures that Green House attendees have the best products of 2009/2010 at their disposal; no boundaries, no time constraints, no distractions.

The Green House: Vermont Living for the 21st Century

The Cercone Brown & Co. Green House is a “net zero” home, meaning it is intended to produce as much energy as it uses over the course of the year. Environmental features include geo-thermal heating, radiant concrete floors, triple pane windows, super insulated walls and roofs, active PV solar panels and significant south facing glass, which provides solar gain and great views down the valley.

Owned by the Vermont Building Resources and the Russell Family Farm, the Green House is certified by the Vermont Builds Green (VBS) program. The house is located on a 24-acre farm parcel with 14 acres set aside for continued farming.

The Green House concept is an outgrowth of Cercone Brown’s successful Summer House/Winter House programs (now in the fourth year) hosted in Nantucket, Mass. and Park City, Utah, respectively. Participating companies have included such leading brands as Subaru, Oakley, Vineyard Vines, Wente Vineyards, Baskin-Robbins, Zone Perfect, Seventh Generation, Nordic Track and many more.  For information on attending or exhibiting in any of Cercone Brown & Co’s Houses, contact Noelle Guerin at 617-248-0680 x21 or nguerin@cerconebrown.com.

About Cercone Brown & Co.
Located in Boston, Massachusetts, Cercone Brown & Co. (CBC) provides branding, advertising, public relations and promotions services to companies in a range of industries. Founded in 2001, the company has worked with leading brands that include adidas, GMAC Insurance, Hasbro, Nantucket Nectars, Orvis, Cognos, Sperry Top-Sider, K2, The Timberland Company, Vibram and ZOOTS. For more information, visit www.cerconebrown.com.

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This is the second of three entries on Word of Mouth techniques for PR agencies and professionals. In the last entry, I talked about the first word of mouth tool, guerilla marketing. Today, it’s the publicity stunt. Granted, one could argue that they are very similar, but in my book there is one basic, but important difference: the stunt is about media coverage, including consumer generated media.

A stunt is an unabashed and often brazen play for publicity. Again, Red Bull has a great example: the Flutag. Otherwise normal, semi-emotionally balanced folk leaping from great heights in a hilarious, self-effacing attempt to fly on contraptions of their own design. You can’t help but look, and it makes great TV.

Stunts are easy to spot: skydivers, streakers, even the ol’DJ-on-the-billboard are stunt stereotypes. But to be successful, stunts have to do more than just grab attention. They must create compelling images, a can’t miss photo op. TV and print photo editors think of what looks good on the screen or a page, and it doesn’t always need to be outrageous.

Before baseball player Johnny Damon defected from the Red Sox to the Yankees, Gillette had extensive coverage for the launch of its new razor thank to him. Johnny agreed to shave his Grizzly Adams beard in public for a local charity. Complete with attractive female barbers (it’s a man’s razor, after all), they captured the city’s attention. Johnny’s clean-shaven face looked great on the evening news, leading all to believe that the M3Power must be one helluva razor.

But the best part of stunts these days? You don’t need the traditional media to be successful. We have YouTube. Still, it’s a crowded viral world out there. To be successful, you should the same press-savvy thinking to your viral videos as (good) PR pros have for years with the Stunt.

And in a shameless plug, check out a video of a stunt my firm, CBC, did for Nantucket Nectars back in 2004 when the Red Sox won the World Series. The World’s Largest Thank You Card brought thousands together from around New England, and made it all the way to the network news. Enjoy!

Next Up: Grassroots marketing.

PR agencies spend so much time talking about PR 2.0, bloggers, online media, social media and the like, as marketers we forget that we live in the real world, too.  And often, what we do in the real world is the very fire that fuels success in online marketing and spurs word-of-mouth across it all.  

To this end, I overheard a conversation at lunch where two marketing execs were talking about what they could do to drive Word of Mouth.  Aside from the fact that they shouldn’t talk about plans in an Au Bon Pain, it was clear that these guys were confused on some of the basic tools, such as guerilla marketing, publicity stunts and grassroots programs.  The terms were jumbled together in a mashup of craziness and swag, seemingly with very little direction.  Never mind they seemed to be clueless how to translate their ideas to online or social media marketing.

For what it’s worth, I thought I’d take a shot at providing some context to the conversation.   Hey, I may be completely full of s**t; talk to 50 marketers and you may get 50 different definitions for these same words. But defining these tactical kissing cousins is the key to having a good reference point to begin a plan.

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These days, media relations pros are finding the universe of press opportunities dwindling.  True, there’s a whole host of things your PR agency can do with online and social media marketing, including bolstering search results through smart SEO copywriting, promotional campaigns, Facebook and Twitter.  But the truth is that a huge amount of sway in public opinion is still held by the traditional media.  

Public relations pros still need to reach the national news outlets and magazines that are reporting on trends and products with great depth and authority.

But with advertising support at an all time low, these outlets have less time and space for editorial. So PR agencies need to work smarter for their clients than ever before.  Here’s Three Rules to Getting Ink that should help get bolster your media relations efforts in these times of scarcity: Read more

Looking around these days, and you can’t help think that the deepening recession is in part due to fear. People are cutting back, as are companies, because they fear the worst.  In some respects, it’s a self-fulfilling cycle.

But as I pointed out in the fall in my eBook Simplinomics, the forces at play here will reckon permanent behavioral changes in the American consumer. One is thrift, and its main byproduct, savings.

Last year, the national savings rate hit 1.7%; historically low, but much higher than recent years where collectively we lived well beyond our means. Increased savings is good for the long-term, but exacerbates economic hardships in the short term.  It’s what “the experts” are calling the Paradox of Thrift.

Some say that the savings rate may peak at 6% next year. And I’m here to say, this change will be permanent.  American’s will be a tougher sell moving forward.

So what’s the answer? Innovate products and features that drive against real problems.

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